Let’s face it: Conflicts are inevitable in any organization. Cultural differences, personal aspirations, unrealistic job expectations, and competitiveness can lead to disagreements within the workforce. But hey, guess what? Although these arguments are common, it’s wise to manage them with expertise (and no, you cannot escape it). Buckle up and get ready to resolve the unsolved issues at work (like a ‘pro’) with our best conflict resolution strategies.
We’ve enlisted down some of the effective steps for resolving conflicts at your workplace.
Set ground rules
Repeat after us: Laying out ground rules is a must. You know why? Well, for starters, having rules in place will help you in solving issues as well as drawing conclusions. It’s in fact a win-win situation, TBH. So, step into your managerial role ASAP and get everybody on board with it.
Clarify the issue at hand
Everything begins with a small disagreement, doesn’t it? But hey, the real question over here is how well are you aware of those tiny details. How minor the problem was at first? What was the root cause? Why did it escalate? Find out these answers. Dig deeper into the scenario, connect the dots, clarify your doubts, and good you’re to go.
Now, you’ve got your facts straight, no? So, block the time and set up a meeting with everyone (involved in the conflict) for a healthy discussion. Give them a fair chance to express themselves and hear everything out peacefully. Remember the goal here is to listen carefully without rushing to make any hasty decision.
Establish a common goal
We hate to break it to you but this step might seem a tad daunting. But hey, don’t give up (just yet). All you have to do is discuss with both the parties a common ground to end the conflict, have them agree to you, and voila. Everybody will be ready to put their issues to bed! 😀
Determine the responsibilities
They’ve finally called a truce, haven’t they? Well, kudos to do. But hey, your job isn’t done there. Yes, you read that correctly. After establishing a common goal, get started with assigning them roles for resolving the conflict. Trust us, it’s for the best. You’ll see!
Learn from the lessons
Ladies and gentlemen. It’s time to pop open a glass of champagne. The war of words will finally get over and we couldn’t be happier. But hey, although the dust will settle and everyone will be at peace (at least for now!), don’t forget the lesson. Take a moment to look and see how you’ve positively impacted your organization. Thank us, later! (*patting ourselves on the back*)
To sum up, conflict management is crucial for every organization. So, what are you waiting for? Implement our conflict resolution strategies right away and wait for them to work their magic. You can also take additional help from our larger-than-life team player, Nawab who will teach you how to resolve arguments without getting into a war zone.
Nawab’s smart tricks, charm, and conflict management strategies will save him a lot of trouble and solve the issue at hand with ease. Watch ALTBalaji’s Mein Hero Boll Raha Hu to see Nawab (Parth Samthaan) and his effortless skills to become a powerful underworld don. This action web series stars Parth Samthaan and Patralekha in prominent roles. To watch the series, you can sign up for the annual plan for just Rs. 300/- and watch all episodes online at 80 paise per day.